Igloo Recalls Over 1 Million Coolers Due to Handle Hazard Leading to Severe Injuries
In a significant move to ensure consumer safety, Igloo Products Corp. has issued a voluntary recall of over 1 million of its popular coolers sold in the United States, Mexico, and Canada. The recall comes after reports of a hazardous design flaw in the product’s handle, which has resulted in several fingertip injuries, including some cases of amputation. The affected product, known as the Igloo 90 Qt. Flip & Tow Rolling Cooler, has been identified as posing a potential risk of pinching users’ fingertips against the cooler, leading to serious injuries such as fingertip amputations, bone fractures, and lacerations. This recall highlights the importance of prioritizing consumer safety and the need for companies to take swift action when defects are discovered.
The recall was announced by the U.S. Consumer Product Safety Commission (CPSC) on Thursday, detailing the risks associated with the cooler’s tow handle. According to the CPSC, the handle’s design can unexpectedly pinch users’ fingertips against the cooler, creating a hazard that can result in severe injuries. Igloo has confirmed 12 injury reports in the U.S., with no known injuries reported in Canada or Mexico. While the exact cause of these injuries is related to the handle’s mechanism, the company has taken proactive steps to address the issue and prevent further harm. Consumers are being urged to stop using the coolers immediately and to contact Igloo for a free replacement handle to resolve the issue.
The recalled coolers were widely distributed across major retailers, including Costco, Target, Dick’s Sporting Goods, and Amazon, between 2019 and January 2025. They were sold at a price range of $80 to $140, making them an affordable and popular choice for outdoor enthusiasts. Approximately 1.06 million units were sold in the U.S., with an additional 47,000 units sold in Canada and 23,000 in Mexico. The coolers were available in multiple colors and featured the IGLOO logo printed on the side. They were manufactured in the U.S. prior to January 2024, and consumers can identify the affected products by their model number and description. This widespread distribution underscores the importance of the recall, as many households and outdoor enthusiasts may unknowingly be at risk.
Consumers who own the recalled coolers are advised to take immediate action to ensure their safety. The CPSC and Igloo have recommended that users stop using the coolers until they receive a replacement handle. To facilitate the repair process, Igloo is offering a free replacement handle to all affected consumers. Those interested in obtaining the replacement can register for the recall online or contact Igloo directly through their customer service hotline at 888-943-5182 or via email at igloo90qt@sedgwick.com. This streamlined process aims to make it as easy as possible for consumers to address the issue and continue using their coolers safely.
In a statement addressing the recall, Igloo emphasized its commitment to consumer safety, stating that it is their top priority. The company acknowledged the seriousness of the issue and has taken responsibility for ensuring the defect is rectified. Igloo also highlighted its dedication to improving product safety through rigorous testing and proactive measures. This response demonstrates the company’s efforts to maintain trust with its customers and uphold the highest safety standards in its products. By taking swift and transparent action, Igloo is working to prevent further injuries and restore confidence in its brand.
For those seeking additional information, the CPSC, Health Canada, and the OECD’s global recall portal have provided detailed resources and updates on the recall. These platforms offer a comprehensive overview of the affected products, the nature of the hazard, and the steps consumers can take to address the issue. As consumer safety remains a critical concern, this recall serves as a reminder of the importance of vigilance and the need for companies to prioritize the well-being of their customers. By taking the necessary precautions and staying informed, consumers can ensure their safety and continue to enjoy the products they trust.
